Privacy Policy

Last updated: October 4, 2025

Caffe Bot Privacy Policy

Effective Date: October 26, 2023

  1. Introduction and Scope

This Privacy Policy governs the manner in which Caffe Bot (herein referred to as "the Company," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the caffebot.com website ("the Site"). This policy applies to the Site and all products and services offered by Caffe Bot. We are committed to protecting the privacy and confidentiality of personal data entrusted to us by our Users.

  1. Collection of Information

The Company collects various types of information from and about Users of our Site, primarily to facilitate the provision of our services and enhance the user experience.

2.1. Personal Identification Information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. This information may include, as appropriate, name, email address, mailing address, phone number, and payment information. We only collect personal identification information from Users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, though it may prevent them from engaging in certain Site-related activities.

2.2. Non-Personal Identification Information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

  1. Utilization of Collected Information

Caffe Bot collects and utilizes Users' personal information for the following purposes:

  • To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
  1. Web Browser Cookies and Tracking Technologies

Our Site may utilize "cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

  1. Disclosure of Information to Third Parties

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5.1. Third-Party Service Providers We may utilize third-party service providers to assist us in operating our business and the Site or administering activities on our behalf, such as sending out newsletters or surveys. These third parties are contractually obligated to maintain the confidentiality of the data and are prohibited from using it for any purpose other than providing services to Caffe Bot. This may include payment processors, shipping partners, and analytics providers.

5.2. Legal Compliance We may disclose personal information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Site and applicable laws, or to protect against misuse or unauthorized use of our Site.

  1. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Notwithstanding our diligent efforts, no method of transmission over the Internet or method of electronic storage is entirely secure.

  1. Data Retention

Caffe Bot retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer require your personal data, we will securely destroy it in accordance with applicable laws and regulations.

  1. User Rights

Users possess certain rights concerning their personal data held by Caffe Bot. These rights include:

  • The Right to Access: Users have the right to request copies of their personal data.
  • The Right to Rectification: Users have the right to request that Caffe Bot correct any information they believe is inaccurate or incomplete.
  • The Right to Erasure ("Right to Be Forgotten"): Users have the right to request the deletion of their personal data, under certain conditions.
  • The Right to Restrict Processing: Users have the right to request that Caffe Bot restrict the processing of their personal data, under certain conditions.
  • The Right to Object to Processing: Users have the right to object to Caffe Bot's processing of their personal data, under certain conditions.
  • The Right to Data Portability: Users have the right to request that Caffe Bot transfer the data that we have collected to another organization, or directly to them, under certain conditions.

To exercise any of these rights, please contact us at [email protected].

  1. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

  1. Amendments to This Privacy Policy

Caffe Bot reserves the right to update this Privacy Policy at any time. When we do, we will revise the "effective date" at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

  1. Contact Information

Should you have any questions pertaining to this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Caffe Bot [email protected]